Office Policies

OfficeOffice Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday — Thursday: 8 a.m. — 5 p.m.

If you have a dental emergency outside of office hours, Dr. Thompson's home and cell phone numbers are available on the office message machine. Please do not hesitate to call.


Your scheduled appointment time has been reserved specifically for you. We request a 48-hour notice if you need to change your appointment. We are aware that unforeseen events sometimes require missing an appointment and are happy to work with you to make sure your dental needs are met. We appreciate your understanding and cooperation.


Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we estimate your coverage in good faith but cannot guarantee coverage. The estimated portion may include a portion that is designated as patient responsibility which is expected to be paid at the time of treatment. As a courtesy to you, we will bill your insurance company for your treatment. If you have any questions, our experienced team is always happy to speak with you.